People began waiting in queue in Great Britain and it spread to other American And Europe countries. In Europe most popular lines are when every counter has several waiting queues.
In United States service state counters are serviced one line.
More importan thing is not how long people wait in line, but how long they thought they were waiting. This point comfirmed by the researcher Jacob Hornik. His research indicated that when people wait in line, the period enhanced 30 percent than the real time.
Some firms discovered how to improve client satisfactions. They concentrated on people requirement that people even overlook at the real time. Airline company discovered that the unwelcome waiting is about eight minutes. They managed to improve consciousness satisfaction by landing airplanes to another terminal instead of reducing waiting time.
Investigators at City University ascertain that queue-jumping remained people who stood for intruder.
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